Employment

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OPEN POSITIONS

The Mob Museum is proud is to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2014. People are at the center of all that we do.

Director of Development – FT
The Director of Development is an experienced fundraising professional, responsible for external relationship building that elevates the public profile of the Museum, increases stakeholder commitment, and expands organizational resources. Reporting to the President & CEO, this executive manages engagement and cultivation activities targeting organizations and individuals whose funding interests and objectives align with the Museum’s mission and goals. The Director of Development oversees contributed fund growth with a primary focus on individual and foundation giving. In addition, s/he will foster external relationships with a wide array of educational institutions, NGOs, and community groups that may collaborate with the Museum in the delivery of programs, exhibits, and other initiatives of mutual benefit.

Distillery Manager – FT
The Distillery Manager has primary responsibility for the Museum’s beer brewing and moonshine distilling operations, ensuring that adequate inventory is available to fulfill the needs of the Museum’s Speakeasy, Distillery tours, on-site sales, events, and off-site sales for on-premises and off-premises consumption. The Distillery Manager will also play a crucial role in advancing the overall storytelling of the Museum, and specifically within The Underground – the Museum’s prohibition speakeasy and distillery exhibition. Success in the role includes enabling guests to gain insight into the process of producing the illicit beverages which spawned the growth of Organized Crime in the 1920s and 30s.

Entertainment Manager – FT
Reporting to the Sr. Director of Sales, the Entertainment Manager is responsible for creatively imagining, evaluating and executing thematically relevant entertainment events and programming with the goal of activating the Museum and its various sub-venues including the Speakeasy, outdoor plaza, and Courtroom, while maximizing profitability and building overall brand awareness. The Entertainment Manager will lead efforts to develop event and program ideas, evaluate entertainers, plan performances, assist in promotion and marketing efforts and develop revenue and expense projections.

Graphic Designer – FT
The graphic designer will create engaging and on-brand graphics for a variety of media, and help us execute and support the marketing department with beautiful, high-profile and leading-edge projects while maintaining The Mob Museum brand across multiple platforms. To be successful in this position, candidates should be self-starters, capable of delivering brilliant creative ideas and show amazing attention to detail. This role demands a strong sense of urgency and the ability to work independently with sound judgment.

Guest Services Manager – FT
Reporting to the Senior Director of Public Operations & Guest Experience, the Guest Services Manager serves as a primary contributor to the Manager-on-Duty rotation while advancing, implementing, and managing initiatives to enhance the guest experience. This individual is responsible for the management and oversight of critical public-facing operations including the Box Office, Concessions, Parking, Souvenir Photo, and Lobby Greeting, ensuring that appropriate financial controls are in place, guest satisfaction remains at a consistently high level, and revenues streams from Ticketed Experiences, Concessions, Parking, Photo Sales, Audio Tour Sales, and any other on-site sales initiatives, including Membership, meet or exceed expectations. This individual is also responsible for stewarding guest engagement via the Education and Mediated Experience teams working in the exhibits, Crime Lab, Firearms TrainingSimulator and Distillery Tours.

Multimedia Specialist – FT
Reporting to the Vice President of Exhibits and Programs, the Multimedia Specialist works closely with members of the IT/AV and Marketing departments, and others to coordinate, develop, and implement an array of multimedia projects, from interactive experiences in the Museum to videos, podcasts, and other content for the website, app and social media platforms. Utilizing a combination of creative and technical skills, the Multimedia Specialist completes projects from conception to implementation. This position also supports exhibit development, educational outreach, public programs, collections, and retail product development projects.

Bartender – PT
Staff members in the Bartender position play a critical role in the Museum’s delivery of a world-class guest experience by preparing and presenting the Museum’s beverage offerings in accordance with menu and recipe standards. Bartenders engage and interact with Museum guests to elevate the overall experience and accentuate the history of Prohibition era cocktail culture. Bartenders report to the Museum’s Food and Beverage Director.

Educator – PT
Educators initiate one-on-one and small group interactions, including gallery tours, mediated experiences (crime lab, distillery tour), lead guided tours, participate in public programs, and delivery educational outreach activities at schools and other off-site locations. Reporting to the Guest Experience Manager, these individuals will maintain a flexible schedule to deliver a diverse menu of content delivery to an array of groups and individuals in the Museum and in the community, with the primary goal of promoting the organization’s mission of advancing the public understanding of organized crime’s history and impact on American society.

Event Operations Associate – PT
Events Operations Associates are responsible for the execution of museum events under the direction and supervision of the Event Manager and Sr. Director of Sales. Such events include facility rentals, programs, members’ events, etc. Event Operations Associates may be assigned to variety of roles in support of an event operation. The goal of all associates working any type of event is to deliver an extraordinary guest experience that results in repeat business and exceptional word of mouth.

Guest Services Agent – PT
Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: ticketing operations, parking lot operations, souvenir photo operations, concessions and café operations, and general guest experience operations including sharing information on Museum events and programs, Las Vegas Downtown events, restaurants, entertainment, etc. Guest Service Agents may be assigned to some or all of such initiatives.

Line Cook – PT
Staff members in the Line Cook position play a critical role in the Museum’s delivery of a world-class guest experience by preparing and presenting the Museum’s food offerings in accordance with menu and recipe standards. Line Cooks report to the F&B Manager.

Server/Host – PT
Staff members in the Server/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting and serving the Museum’s beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space.

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INTERNSHIP OPPORTUNITIES

Graphic Design Intern – PT
The Graphic Design intern is responsible for providing support for the marketing department through a variety of channels, print, digital, web, and others as assigned. Using the Museum’s brand standards, the intern will report to The Mob Museum’s PR & Marketing Manager with direction from the Graphics Designers under the marketing team led by the Vice President of Marketing, Communication, and Sales. Interns will work collaboratively with our Marketing Team including two full-time professional graphic designers.

Digital Marketing Intern – PT
The Digital Marketing Intern is responsible for a wide array of tasks associated with supporting The Mob Museum’s digital marketing team in promoting the Museum. This position will play a pivotal role in advancing the public understanding of organized crime’s history and impact on American society. Using the Museum’s brand standards and appropriate Museum voice, the intern will report to the Digital Marketing Director. Interns will work collaboratively with our Marketing Team.

To apply, submit cover letter and resume to volunteer@themobmuseum.org