The Mob Museum is proud is to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2014. People are at the center of all that we do.
Distillery Manager – FT
The Distillery Manager has primary responsibility for the Museum’s beer brewing and moonshine distilling operations, ensuring that adequate inventory is available to fulfill the needs of the Museum’s Speakeasy, Distillery tours, on-site sales, events, and off-site sales for on-premises and off-premises consumption. The Distillery Manager will also play a crucial role in advancing the overall storytelling of the Museum, and specifically within The Underground – the Museum’s prohibition speakeasy and distillery exhibition. Success in the role includes enabling guests to gain insight into the process of producing the illicit beverages which spawned the growth of Organized Crime in the 1920s and 30s.
Director of Retail – FT
The Director of Retail contributes to the organization’s success by extending the Museum’s mission and brand through unique, profitable, and world class retail experiences. This individual is responsible for overseeing both contracted and in-house retail efforts, onsite as well as online. The Director of Retail creates and implements strategies that result in financial growth, while leveraging opportunities to increase guest comfort and enjoyment within the Museum. Equally important, the Director leads the development of an online retail presence envisioned to become a dominant source of thematically aligned merchandise and offerings.
Systems Administrator – FT
Reporting to the Sr. Director of Technology and Facilities, the Systems Administrator will be responsible for installing, configuring, maintaining and supporting the museum’s local area network (LAN), wide area network (WAN), and internet systems. The Systems Administrator is directly responsible for maintenance on the museum’s network, infrastructure and IT systems, supporting multiple locations including the Museum building and offsite administrative offices. This individual will demonstrate superior guest service to the Museum’s “internal” clientele.
Bartender — PT
Staff members in the Bartender position play a critical role in the Museum’s delivery of a world-class guest experience by preparing and presenting the Museum’s beverage offerings in accordance with menu and recipe standards. Bartenders engage and interact with Museum guests to elevate the overall experience and accentuate the history of Prohibition era cocktail culture. Bartenders report to the Museum’s Food and Beverage Director.
Barback — PT
Staff members in the Barback position play a critical role in the Museum’s delivery of a world-class guest experience by ensuring that speakeasy bar and kitchen operations areas are maintained with the highest standards of cleanliness and general presentation. Reporting to the Museum’s Food and Beverage Director clean, organize, and sanitize all beverage preparation equipment, service equipment, glassware, etc., while also performing bar and table bussing and other general upkeep functions.
Guest Services Agent — PT
Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: ticketing operations, parking lot operations, souvenir photo operations, concessions and café operations, and general guest experience operations including sharing information on Museum events and programs, Las Vegas Downtown events, restaurants, entertainment, etc. Guest Service Agents may be assigned to some or all of such initiatives.
Line Cook – PT
Staff members in the Line Cook position play a critical role in the Museum’s delivery of a world-class guest experience by preparing and presenting the Museum’s food offerings in accordance with menu and recipe standards.
Security Host – PT
Staff members in the Security/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting a thematically appropriate security presence. Security/Hosts engage and interact with Museum guests to elevate the overall experience and accentuate the history of Prohibition. Security/Hosts ensure that guest enjoyment of the Underground exhibition is not compromised through unsafe conditions, unruly guests, or other hazards.
A/V Tech – PT
The A/V Technician will play a pivotal role in audio-visual operations and support for all exhibits at the Museum. S/he will also be responsible for technology-related troubleshooting and repair. This individual will be responsible for analyzing systems and processes, developing a keen understanding of programming languages required for technology operations, and acting quickly when exhibits are in need of repair or troubleshooting. The A/V Technician will report to the Assistant Manager of Technology.
Event Operations Associate – PT
Events Operations Associates are responsible for the execution of museum events under the direction and supervision of the Event Manager and Sr. Director of Sales. Such events include facility rentals, programs, members’ events, etc. Event Operations Associates may be assigned to variety of roles in support of an event operation. The goal of all associates working any type of event is to deliver an extraordinary guest experience that results in repeat business and exceptional word of mouth.
Sales Agent – PT
The Sales Agent facilitates individual ticket sales opportunities by handling customer phone calls and chat inquiries, and assists in developing group and rental sales within the meetings, incentives, conventions, events and the leisure travel markets. The individual in this role is an advocate for the Museum, supporting all departments in their effort to advance the profitability of the organization and meet business goals. They will provide general information and individual ticket and group sales assistance, foster relationships, both in- and out-of-market, and nurture a continued interest in the Museum’s offerings. The Sales Agent reports to the Sales Supervisor and works closely with other team members across the organization to promote the Museum’s mission of advancing the public understanding of organized crime’s history and impact on American society.
Server – PT
Staff members in the Server/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting and serving the Museum’s beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space. Server/Hosts report to the Museum’s Food and Beverage Director.