The Mob Museum is proud is to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2014. People are at the center of all that we do.
Guest Services Agent – PT
Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: ticketing operations, parking lot operations, souvenir photo operations, concessions and café operations, and general guest experience operations including sharing information on Museum events and programs, Las Vegas Downtown events, restaurants, entertainment, etc. Guest Service Agents may be assigned to some or all of such initiatives.
Educator — PT
Educators initiate one-on-one and small group interactions, including gallery tours, objects after dark, lead guided tours, participate in public programs, and delivery educational outreach activities at schools and other off-site locations. Reporting to the Education Supervisor, these individuals will maintain a flexible schedule to deliver a diverse menu of content delivery to an array of groups and individuals in the Museum and in the community, with the primary goal of promoting the organization’s mission of advancing the public understanding of organized crime’s history and impact on American society.
Distillery Presenter – PT
The Distillery Presenter positions have primary responsibility for distillery presentations, maintaining the overall distillery space, and souvenir bottle sales. These operations serve as part of the overall guest experience, with the distillery space serving as an exhibit within the Museum’s Prohibition Era experience, enabling guests to gain insight into the process of producing the illicit beverages which spawned the growth of Organized Crime in the 1920s and 30s. Distillery Presenters report to the Distillery Manager.
Security/Host – PT
Staff members in the Security/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting a thematically appropriate security presence. Security/Hosts engage and interact with Museum guests to elevate the overall experience and accentuate the history of Prohibition. Security/Hosts ensure that guest enjoyment of the Underground exhibition is not compromised through unsafe conditions, unruly guests, or other hazards. Security/Hosts report to the Museum’s Director of Security and Business Integration.
Event Coordinator – FT
The Event Coordinator coordinates the administrative aspects of events and programs hosted by The Mob Museum, including facility rentals, Members’ events, and special programs. S/he will work closely with the Sales Department, external clients, internal clients, and vendors to ensure communication is consistent, event logistics are smooth, payments are on time, and clients are satisfied. The Event Coordinator reports to the Director of Sales and works closely with other members of the sales and events team. In the Event Manager’s absence the Event Coordinator supervises the Events Operations Associates.
Special Assistant to the President – FT
The Special Assistant provides support that constantly elevates the time management and productivity of the President & CEO, and the overall effectiveness of the Chief Executive Office. This includes performing administrative functions such as managing the President’s calendar, preparing correspondence, receiving visitors, arranging conference calls, conveying messages, and scheduling meetings. In addition, the Special Assistant may serve as a liaison or surrogate for the President by occasionally representing the Chief Executive Office in tours, events, meetings, internal communications, and project coordination efforts.
Distillery Manager – FT
The Distillery Manager has primary responsibility for the Museum’s beer brewing and moonshine distilling operations, ensuring that adequate inventory is available to fulfill the needs of the Museum’s Speakeasy, Distillery tours, on-site sales, events, and off-site sales for on-premises and off-premises consumption. The Distillery Manager will also play a crucial role in advancing the overall storytelling of the Museum, and specifically within The Underground – the Museum’s prohibition speakeasy and distillery exhibition. Success in the role includes enabling guests to gain insight into the process of producing the illicit beverages which spawned the growth of Organized Crime in the 1920s and 30s. The Distillery Manager reports to the F&B Director and participates in the overall management of The Underground, including both the Museum’s Distillery and Speakeasy.