Employment

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OPEN POSITIONS

The Mob Museum is proud to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2014 and 2021. People are at the center of all that we do.

Distillery Manager – FT
The Distillery Manager has primary responsibility for the Museum’s beer brewing and moonshine distilling operations, ensuring that adequate inventory is available to fulfill the needs of the Museum’s Speakeasy, Distillery tours, on-site sales, events, and off-site sales for on-premises and off-premises consumption. The Distillery Manager will also play a crucial role in advancing the overall storytelling of the Museum, and specifically within The Underground – the Museum’s prohibition speakeasy and distillery exhibition. Success in the role includes enabling guests to gain insight into the process of producing the illicit beverages which spawned the growth of Organized Crime in the 1920s and 30s.

Facilities Technician – FT
The Facilities Technician will work under the supervision of the Facilities Manager, supporting activities related to the mechanical, electrical, technical and technology systems within the public and private areas of the facility, grounds and off-site offices.

Food and Beverage Manager – FT
The F&B Manager is responsible for executing the Museum’s delivery of food and beverage amenities, with a keen focus on establishing and maintaining the Museum’s Speakeasy as a one-of-a-kind, world-class guest experience, offering guests a unique, unexpected and memorable encounters. The F&B Manager’s direct responsibilities include the daily operations of those areas involved in providing food and beverage amenities to Museum guests, namely the Speakeasy, Speakeasy Kitchen, bar service for public programs, private and special event operations. The Manager is charged with the oversight of employees who operate the Speakeasy, kitchen and beverage stations supporting public programs and private events, and will collaborate with the Museum’s concessions operations.

Guest Services Manager – FT
Reporting to the Senior Director of Public Operations & Guest Experience, the Guest Services Manager serves as a primary contributor to the Manager-on-Duty rotation while advancing, implementing, and managing initiatives to enhance the guest experience. This individual is responsible for the management and oversight of critical public-facing operations including the Box Office, Concessions, Parking, Souvenir Photo, and Lobby Greeting, ensuring that appropriate financial controls are in place, guest satisfaction remains at a consistently high level, and revenues streams from Ticketed Experiences, Concessions, Parking, Photo Sales, Audio Tour Sales, and any other on-site sales initiatives, including Membership, meet or exceed expectations. This individual is also responsible for stewarding guest engagement via the Education and Mediated Experience teams working in the exhibits, Crime Lab, Firearms TrainingSimulator and Distillery Tours.

Multimedia Specialist – FT
Reporting to the Vice President of Exhibits and Programs, the Multimedia Specialist works closely with members of the IT/AV and Marketing departments, and others to coordinate, develop, and implement an array of multimedia projects, from interactive experiences in the Museum to videos, podcasts, and other content for the website, app and social media platforms. Utilizing a combination of creative and technical skills, the Multimedia Specialist completes projects from conception to implementation. This position also supports exhibit development, educational outreach, public programs, collections, and retail product development projects.

Educator – PT
Educators initiate one-on-one and small group interactions, including gallery tours, mediated experiences (crime lab, distillery tour), lead guided tours, participate in public programs, and delivery educational outreach activities at schools and other off-site locations. Reporting to the Guest Experience Manager, these individuals will maintain a flexible schedule to deliver a diverse menu of content delivery to an array of groups and individuals in the Museum and in the community, with the primary goal of promoting the organization’s mission of advancing the public understanding of organized crime’s history and impact on American society.

Guest & Event Operation Agents – PT
Guest & Event Operation Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: ticketing operations, parking lot operations, souvenir photo operations, concessions and café operations, execution of museum events and general guest experience operations.

Security Officer – PT
The Security Agent is responsible for performing daily security operations, upholding the Museum’s security and safety standards in a manner in keeping with a world-class guest experience, and ensuring the safety and protection of the Museum’s guests, employees, volunteers, vendors and property. This includes enforcing policies, responding to security and safety incidents, and offering a visible security presence and deterrent.

Server/Host – PT
Staff members in the Server/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting and serving the Museum’s beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space.

Training Officer – PT
The Firearms Training Simulator is an additional ticketed experience that engages guest(s) in an intensive training experience based on the training law enforcement officers receive. Training Officers in the Firearms Training Simulator experience serve as facilitators, guiding guest(s) through simulated and live-action scenarios in which they respond to real and perceived criminal threats. Additionally, Training Officers lead guests in a debrief that encourages reflection on what they learned from the experience. In providing instruction, guidance, and feedback throughout these scenarios, Training Officers advance the Museum’s mission by promoting participant(s) understanding of the real-life challenges law enforcement officers face when they encounter situations that may require the use of deadly force.

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INTERNSHIP OPPORTUNITIES

Graphic Design Intern – PT
The Graphic Design intern is responsible for providing support for the marketing department through a variety of channels, print, digital, web, and others as assigned. Using the Museum’s brand standards, the intern will report to The Mob Museum’s PR & Marketing Manager with direction from the Graphics Designers under the marketing team led by the Vice President of Marketing, Communication, and Sales. Interns will work collaboratively with our Marketing Team including two full-time professional graphic designers.

Digital Marketing Intern – PT
The Digital Marketing Intern is responsible for a wide array of tasks associated with supporting The Mob Museum’s digital marketing team in promoting the Museum. This position will play a pivotal role in advancing the public understanding of organized crime’s history and impact on American society. Using the Museum’s brand standards and appropriate Museum voice, the intern will report to the Digital Marketing Director. Interns will work collaboratively with our Marketing Team.

To apply, submit cover letter and resume to volunteer@themobmuseum.org