Careers

Join a well-connected family.

OPEN POSITIONS

The Mob Museum is proud to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2021. People are at the center of all that we do.

Development

Senior Director of Development – FT
As the Senior Director of Development for the Museum, you will be a vital member of the leadership team, responsible for driving external relationship building and fundraising efforts that elevate the public profile of the Museum, increase stakeholder commitment, and expand organizational resources. Working closely with the President & CEO, you will cultivate relationships with organizations and individuals whose funding interests and objectives align with the Museum’s mission and goals, with a primary focus on individual and foundation giving. In addition, you will foster partnerships with a wide array of educational institutions, NGOs, and community groups that may collaborate with the Museum on programs, exhibits, and other initiatives of mutual benefit. You will also manage key affinity groups and advise and support the President & CEO in the engagement of external constituents. This is a unique opportunity for a seasoned fundraising professional to make a significant impact on the success of the Museum.

Development Coordinator – FT
The Development Coordinator serves as an administrative support and facilitator of the internal management of all fundraising activities of the development department. These activities include coordination of grant proposals and reports; writing and coordinating membership and donor communications; facilitating mailings; managing and maintaining the donor database; and conducting prospect and grant research.  S/he will also be responsible for supporting the development and maintenance of relationships with new and existing donors and assisting with inquiries and requests.

Executive

Director of Special Projects – FT
The Director of Special Projects plays a key role in the planning of organizational projects and the launching of new initiatives that broadly impact the current and future operations of the Museum.  This individual acts as an extension of the Executive Office, tracking and managing workflows from concept through completion, establishing project goals with corresponding budget and schedule accountabilities to ensure successful development and launch. The Director will manage new business endeavors from inception until transitioned into the routine operations of a specific department. 

Exhibits and Programs

Senior Director of Exhibits – FT
The Senior Director of Exhibits will play a central role in the creation of dynamic, visually arresting and thought-provoking exhibits that advance the Museum’s mission and enhance the guest experience. The Senior Director of Exhibits will possess the creativity, skills and experience needed to collaborate in the creation of multimedia exhibits that educate and entertain visitors.

Writer-Researcher – FT
The Writer-Researcher creates a range of written educational content for the Museum. This individual will write well in a diverse array of styles, adjusting to the needs of each assignment. S/he will be a leading contributor to the Museum’s blog and produce other content for the website and social media. S/he will become well-versed in the history of organized crime and law enforcement. S/he will conduct research and write for exhibits, video productions and commercial products

Guest Experience

Guest Services Manager – FT
Reporting to the Senior Director of Public Operations & Guest Experience, the Guest Services Manager serves as a primary contributor to the Manager-on-Duty rotation while advancing, implementing, and managing initiatives to enhance the guest experience. This individual is responsible for the management and oversight of critical public-facing operations including the Box Office, Concessions, Parking, Souvenir Photo, and Lobby Greeting, ensuring that appropriate financial controls are in place, guest satisfaction remains at a consistently high level, and revenues streams from Ticketed Experiences, Concessions, Parking, Photo Sales, Audio Tour Sales, and any other on-site sales initiatives, including Membership, meet or exceed expectations. This individual is also responsible for stewarding guest engagement via the Education and Mediated Experience teams working in the exhibits, Crime Lab, Firearms Training Simulator and Distillery Tours.

Guest Service Agent – PT
Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: ticketing operations, parking lot operations, souvenir photo operations, concessions and café operations, and general guest experience operations including sharing information on Museum events and programs, Las Vegas Downtown events, restaurants, entertainment, etc. Guest Service Agents may be assigned to some or all of such initiatives.

Firearms Training Officer – PT
The Use of Force Experience is an additional ticketed experience that engages guest(s) in an intensive training experience based on the training law enforcement officers receive. Training Officers in the Use of Force Experience serve as facilitators, guiding guest(s) through simulated and live-action scenarios in which they respond to real and perceived criminal threats. Additionally, Training Officers lead guests in a debrief that encourages reflection on what they learned from the experience. In providing instruction, guidance, and feedback throughout these scenarios, Training Officers advance the Museum’s mission by promoting participant(s) understanding of the real-life challenges law enforcement officers face when they encounter situations that may require the use of deadly force.

Museum Educator – PT
Educators initiate one-on-one and small group interactions, including gallery tours, mediated experiences (crime lab, distillery tour), lead guided tours, participate in public programs, and delivery educational outreach activities at schools and other off-site locations.

Sales

Sales Supervisor – FT
The Sales Supervisor facilitates individual ticket sales opportunities by handling customer phone calls and chat inquiries and assists in developing group and rental sales within the meetings, incentives, conventions, events and the leisure travel markets. The individual in this role is an advocate for the Museum, supporting all departments in their effort to advance the profitability of the organization and meet business goals.

Events & Entertainment Manager – FT
The Events & Entertainment Manager oversees every aspect of events and programs hosted by The Mob Museum, including facility rentals, Members’ events, and special programs. S/he will work closely with the Sales Team, external clients, internal clients, and vendors to ensure communication is consistent, event logistics are smooth, payments are on time, and clients are satisfied.

INTERNSHIP OPPORTUNITIES

Graphic Design Intern – PT
The Graphic Design intern is responsible for providing support for the marketing department through a variety of channels, print, digital, web, and others as assigned. Using the Museum’s brand standards, the intern will report to The Mob Museum’s PR & Marketing Manager with direction from the Graphics Designers under the marketing team led by the Vice President of Marketing, Communication, and Sales. Interns will work collaboratively with our Marketing Team including two full-time professional graphic designers.

To apply, submit cover letter and resume to volunteer@themobmuseum.org