Frequently Asked Questions About Membership:
How can I purchase a Membership? If I purchase a Membership today, when can I begin using it?
You can begin using your Membership immediately! You may purchase it one of several ways.
- Online – You will receive a confirmation email that you can print and bring to the Museum for admission. You may also contact 702.724.8614 to request your Membership card(s) be mailed free of charge. Ensure you check the box to register online using your email to save your information for future purchases and to receive your Member discount for online purchases.
- Phone – To purchase your Membership over the phone, contact the box office at 702.724.8627. Advise the box office associate whether you would like your Membership card(s) mailed or if you will be picking them up in person.
- In person – You may purchase a Membership at the box office upon arrival at the Museum. If you decide after visiting the Museum that you are interested in Membership, you may visit the box office to discuss applying a portion of your past purchase toward becoming a Member. (Valid receipt is required.)
Can I purchase a gift Membership?
If I visit the Museum and then decide I want a Membership, can I apply my ticket purchase to my Membership?
What happened to Donor Memberships?
Donor members are now recognized as Friends of Ours, a new donor program. We have also added an exclusive level, The Inner Circle, for those making an annual contribution of $1000 or more. Click here for additional information on the Friends of Ours giving program and The Inner Circle.
Can I give my card to someone else to use?
Can I purchase advanced tickets with my Membership?
How long is my Membership valid?
If I never received or lost my cards, what should I do?
Do Members receive a discount on parking at The Mob Museum?
How can I contact someone regarding my Membership?
How do I update my contact information?
How do I ensure that The Mob Museum does not share my information with other organizations?
Do Members get special offers when booking groups or events at the Museum?
Is there a lifetime Membership pricing?
How do I register/sign in online to purchase items through the website with my member discount?
Go to the Buy Tickets option under the “Membership/Tickets – Single Admission” section, once you have clicked on the Buy Tickets option, the upper right hand corner of the screen will display a gray box that says “SIGN IN/REGISTER”. This gray box does not appear in any earlier screens. (See below illustration) Click the word “Register” if you have not registered with the site prior; or click “Sign in” if you have. If you are unsure, click “Register”. A box will appear if any duplicate information is entered.
Registering for the site
If you purchased your Membership at the museum or over the telephone, you will need to re-enter your information and register for the website. When completing a purchase online, after you have selected what you wish to purchase and clicked the “Add to cart” button, there is a box entitled “Registration Information” that follows all required ‘Personal Information’ for the sale. Check the box stating you are registering for the site, and enter your email address and unique password. Once completed, you will then use the “Sign in” feature to conduct all future online transactions. Your discount(s) will be recognized in the system and appear with an amount and discount type in your cart. If not, contact the box office at 702-724-8641 for further assistance.
After clicking the “Sign in” button, a box will appear asking for your user name and password. Upon entering this information, the gray box in the upper right corner will change. Your user name and “Sign in” buttons will appear where “Sign in/Register” had been. Add/Revise your cart as needed and notice your information will appear automatically. Review and revise your personal information if needed. Your discount(s) will be recognized in the system and appear with an amount and discount type in your cart. If not, contact the box office at 702-724-8641 for further assistance.