The Mob Museum is proud is to offer a work environment that is founded on respect, inclusivity, kindness, and good humor. Our strong Core Values and dynamic work environment helped to make us one of Las Vegas Review Journal’s Top Workplaces in 2014. People are at the center of all that we do. We are always seeking diverse, talented, and enthusiastic individuals to join our team.
The Sales Manager is focused on developing sales opportunities within the meetings, incentives, conventions, and events as well as the leisure travel markets. The individual in this role is an advocate for the Museum, supporting all departments in their effort to advance the profitability of the organization and meet business goals. S/he will foster relationships, both in- and out-of-market, to book facility rentals, drive group ticket sales, procure new business for special events and nurture a continued interest in the Museum’s offerings. The Sales Manager reports to the Director of Sales and works closely with other team members across the organization to promote the Museum’s mission of advancing the public understanding of organized crime’s history and impact on American society.
Assistant Manager, Events
The Assistant Manager, Events oversees every aspect of events and programs hosted by The Mob Museum, including facility rentals, Members’ events, and special programs. S/he will work closely with the Sales Team, external clients, internal clients, and vendors to ensure communication is consistent, event logistics are smooth, payments are on time, and clients are satisfied. The Assistant Manager, Events is the principal supervisor of Events Operations Associates. The Assistant Manager, Events reports to the Director of Sales.
The Marketing Coordinator is responsible for a wide array of tasks associated with promoting and branding The Mob Museum in an effort to generate awareness in- and out-of-market. The individual in this role is responsible for coordinating daily activities of the Marketing department in order for the department to effectively implement programs as they relate to advertising, marketing, public relations, media planning, promotions, internet marketing, database marketing and market research for individual, on-site ticket sales, broker sales, concierge referral programs, audio tours, souvenir photo, and membership ticket sales to maximize occupancy and revenue for The Mob Museum. The Marketing Coordinator will report to the Director of Marketing & PR and play a pivotal role supporting the department and in advancing the public understanding of organized crime’s history and impact on American society.
Events Operations Associates
Events Operations Associates are responsible for the execution of Museum events under the direction and supervision of the Event Operations Coordinator, and Director of Operations and Business Development. Such Events include facility rentals, programs, members’ events, etc. Event Operations Associates may be assigned to variety of roles in support of an event operation. The goal of all associates working any type of event is to deliver an extraordinary guest experience that results in repeat business and exceptional word of mouth.
The Maintenance Assistant will work under the supervision of the Maintenance Superintendent, supporting activities related to the mechanical, electrical and technical systems within the public and private areas of the facility and grounds.
Director of Guest Experience
The Director of Guest Experience is responsible for the daily public “performance” and the cross-departmental collaboration that ensures continuous improvements in all aspects of the guest experience. The Director is charged with the direct oversight of employees and volunteers who operate the Box Office, Exhibit Floors, and other public spaces. In addition, this individual leads the Manager-on-Duty rotation and ongoing efforts that position the Museum as an entertaining, accessible and inclusive venue, with a reputation for exceptional service. Reporting to the Executive Director & CEO, the Director of Guest Experience is a key member of the senior executive team, providing strong leadership in support of the mission, vision, and values of the organization.
Mob Museum Associates
The Mob Museum has numerous part-time positions available. The positions will serve museum guests in a variety of public-facing areas.